Landlord Meeting
From Mr.P – Chatburn.
"Just a note to say thanks for a quick and efficient execution of the Homebuyers Survey"
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Residential Tenants

To View our properties currently available for rent please see Lettings. If you wish to contact us please give us a call or complete the form below and we will come back to you as soon as possible.


As Chartered Surveyors, we at John Pallister must operate in accordance with strict codes of conduct, and have professional indemnity insurance in place to protect our clients and customers.

In an effort to further enhance our service to our valued customers, old and new, we are also affiliated to the National Approved Letting Scheme (NALS).

This is “an accreditation scheme for lettings and management agents offering peace of mind to Landlords and Tenants knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect client’s money plus a customer complaints procedure offering independent redress”.

Before you rent the property, we will:

  • Have provided advice to the landlord concerning any repairs or refurbishments which are necessary to put the property into a fit state for letting.
  • Ensure that you are provided with copies of safety certificates on gas and electrical appliances before you become committed to the tenancy.
  • Have advised the landlord of your rights and responsibilities as a tenant.
  • Advise you on the necessity of ensuring that you have insurance cover for your personal possessions.  You may well be advised to have in place accidental damage cover for any of the landlord’s property.
  • Go with you to view unoccupied property where appropriate.
  • Collect an application from you and obtain references via an independent referencing company for approval by the Landlord.
  • Provide details (“a schedule”) of the condition of the property plus a list of its contents and agree it with you.
  • Require a deposit from you. We will explain the basis on which it is being held and the purpose for which it is required.
  • Confirm that your deposit will be held in a separate Client’s Account prior to being placed in a Deposit Protection Scheme.
  • Arrange to inform utility services (where known) and the Local Authority of your occupation along with meter readings.

During the tenancy, we will:

  • Arrange with you in advance a time for access to the property in order to inspect the condition of the property in accordance with the tenancy agreement.
  • Respond to your requests for maintenance or repairs which might in some cases have to be referred to the landlord for approval.
  • Respond promptly to your queries.

Before the tenancy ends, we will:

  • Serve you with the correct period of notice as set out in the tenancy agreement.
  • Arrange to check the condition of the property and draw up a schedule listing any deductions to be made from your initial deposit.
  • Return your deposit to you as soon as possible, less any appropriate deductions.

Note: If we are not employed to manage the property you will have been provided with contact details of the landlord.

AM Standard Letters/Information for Tenants