Landlord Meeting
From Mr.P – Chatburn.
"Just a note to say thanks for a quick and efficient execution of the Homebuyers Survey"
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Residential, Commercial & Agricultural Landlords

We are able to provide Letting and Management services tailored to suit your particular needs. Contact us now with your requirements or queries by completing the following form.

For a full list of our Letting & Management Services please see below.

As Chartered Surveyors, we at John Pallister must operate in accordance with strict codes of conduct, and have professional indemnity insurance in place to protect our clients.

In an effort to further enhance our service to our valued customers, old and new, we are also affiliated to the National Approved Letting Scheme (NALS).

This is “an accreditation scheme for lettings and management agents offering peace of mind to Landlords and Tenants knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect client’s money plus a customer complaints procedure offering independent redress”.

Letting and Management Services

Service Standards which we agree to meet are as follows:-

Note: If we are not employed to manage your property, only the sections of the service standards which are relevant to finding a tenant and letting the property will apply.

Before the letting we will:

  • Visit the property and give you advice on any action you need to take before you let the property. This includes any repairs and refurbishments that are needed to put it into a fit state for letting.
  • Give you advice on the level of rent you can expect.
  • Arrange for safety checks on gas and electrical appliances to be carried out, if you ask.
  • Explain your rights and responsibilities and the tenant’s rights and responsibilities.
  • Give you advice on what action to take if the property is mortgaged.
  • Give you advice on insuring the building and contents and other insurance schemes which may be available to protect your interests and which are not normally covered in standard household policies where a tenant is in residence.
  • Go with possible new tenants to view unoccupied property.
  • Choose a tenant in a way agreed with you, taking up references or checking the tenant’s past rent payment record.
  • Arrange for the preparation of a schedule of the condition of the property and its contents for you, together with acceptance by the tenant of a property so described.
  • Provide, (via your Solicitor, or alternatively through one who we appoint on your behalf if you wish), and fill in a tenancy agreement and either take a deposit to protect against possible damage or agree with you another sort of guarantee.
  • Transfer the bills for the services for which the tenant will be responsible into the tenant’s name.

During the tenancy we will:

  • Collect the rent and pass it on to you every month or as otherwise agreed. We will keep a separate clients’ account to hold all money and belong to a Client’s Money Protection Scheme.
  • Give you a statement of account as often as agreed with you, usually monthly.
  • Visit the property periodically during the course of the tenancy as often as agreed with you (for example, approximately every three months) to check that it is being suitably looked after.
  • Arrange to have routine maintenance work carried out, up to a limit agreed with you. We will refer expenditure above that limit to you for approval.
  • Respond promptly to the tenant’s enquiries.
  • Keep an eye on the rent payment record and take reasonable steps to prompt payment of any money owed.

Before the tenancy ends we will if asked:

  • Give you advice on your options including reviewing the rent.

If you want to end the tenancy, we will:

  • Serve the correct notices on the tenant.
  • Check the condition of the property and any contents and discuss any repairs with you before giving the deposit back or arranging for repairs.
  • Collect the key and make sure that the property is secure.

To find out more about what we can do for you, or to request an appointment please contact our Lettings Department on 01200 425697.

To see a sample of property that we have been involved with, please see Sold/Let.

AM Standard Letters/Information for Landlords